Limited-Time Offers : Mid-Summer Season Sale On Selected Items - SHOP NOW
At Prolab Car Care, we aim to deliver genuine and high-quality car care products safely and on time. Please read our shipping policy to understand how orders are processed and shipped.
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once dispatched, customers receive shipping confirmation and tracking details via email or SMS.
We currently ship across India.
Delivery is subject to courier service availability at the selected pin code.
Metro Cities: 2–4 business days
Other Cities & Towns: 3–6 business days
Remote Locations: 5–8 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping charges, if applicable, are displayed clearly at checkout before payment.
Any ongoing free shipping offers will be mentioned on the website.
All products undergo a quality check before dispatch.
Orders are packed securely to prevent damage during transit.
Liquid and fragile items are packed with extra protective materials.
Tracking details are shared once the order is shipped.
Customers can track their shipment using the courier partner’s tracking link.
Customers are responsible for providing accurate shipping details.
Prolab Car Care is not liable for delays or failed deliveries caused by incorrect or incomplete addresses.
Re-shipping charges may apply in case of failed delivery due to customer error.
If you receive a damaged product or find an item missing:
Contact us within 24 hours of delivery
Share clear photos/videos of the product and packaging
Our team will assist you as per our return or replacement policy
Once delivered to the provided address, Prolab Car Care is not responsible for loss or theft of the package.